FAQ Campaign

My payment was declined, what should I do?

Our payments system is hosted by Shopify, the world’s number one ecommerce platform. If you are having problems making a payment we are unable to assist. Please contact your card issuer/bank and ask them to accept the transaction.

Do You Accept International Orders?

Yes. We offer shipping worldwide to most countries, and accept most currencies through our secure payment processing system. Although payments are processed in U.S. Dollars, you will see the equivalent charge in your currency on your bank or credit card statement.

Will The Blu-ray Be Region-Free?

Yes, the Blu-ray will be region free.

Will the Documentary Have Subtitles?

Yes, English and Spanish

What Sizes Are Your T-Shirt?

We offer S-3XL. Please check here for measurements.

When Will I Receive My Copy?

Digital delivery 31st August. Physical shipping begins 30th September.

What is Your Refund Policy?

We offer a 14-day money-back guarantee from your date of purchase. After this, money is allocated to producing your items and refunds will not be available. In the event of a problem with shipping where ourselves or one of our partners is at fault (such as a damaged package) we will send out replacements

What can I put as my username in the credits?

Names in the credits are limited to 28 characters. We don’t accept bad language, racial, or sexual terms. You can include your online handle or the name of your website/blog/channel if you wish to and it fits within your 28 characters.

Do you have a Discord?

Yes! Join our Discord here

My Question Isn’t Answered Here

Please submit a ticket on our support portal